Help center | FAQ | Mercedes-Benz G-Class Configurator |

Mercedes-Benz G-Class
Tuning Specialist

Help center

What exactly is the Mercedes-Benz G-Class Configurator?

The Mercedes-Benz G-Class Configurator is a platform that allows every Mercedes-Benz G-Class owner to install custom parts produced, procured, and supplied by our company on the digital twin of their car. The purpose of the Configurator is to provide an interactive “fitting room” so that our customers can instantly see their ideas on their car and purchase the desired configuration, all in one place.

Can you recommend body shops to install purchased parts?

We cooperate with several body shops in Los Angeles and New York and can safely recommend them for the installation of our parts. Contact us for details. Please, note that for our parts we recommend professional installation ONLY!

How long does it take to get my order?

Approximately 7-10 days from the shipping date but in most cases it depends on the carrier.

How do I track my order?

We will provide you with a tracking number so that you can track your package.

What happens if my shipment is lost or damaged?

In most cases, you will receive a replacement or a refund.

What is your return policy?

As of recently, in general, we are not doing returns and refunds. This is due to the increasing number of customers returning parts damaged during unprofessional installation. Please note, we recommend professional installation ONLY. But if you encounter a defective product, please contact us, and we will put your case under review and consider a refund.

How long does it take to get my order outside the US?

In general, the same as inside the US, 7-10 days from the shipping date, but in most cases it depends on the carrier.

Do I have to pay import/tax/customs duties?

No, everything is on us!

About us

For quite some time, we have been thinking about creating a project dedicated to one of the most iconic cars in the history of the automotive industry, the legendary G-Wagon. The prerequisites for such an idea were the love of our team for this car, our extensive experience in the field of IT, and a wide circle of acquaintances with auto parts suppliers, body kits manufacturers, and car enthusiasts, many of whom agreed that it would be great if such a project saw the light of day. After extensive research and having found nothing of the kind, we decided to design a platform that allows instant interactive car configuration, where every owner of the Mercedes-Benz G-Class can not only configure their car from real-life auto parts and buy these parts but also get aesthetic pleasure from doing so. We sincerely hope that we hit the sweet spot with this one and you’ll enjoy your time with us. Please, welcome to the GWAGONBUILD, the first-ever real-time 3D Mercedes-Benz G-Class Configurator.